Course Description

This course is for organisations who signpost, provide information, support or advise people with health conditions or disabilities.  Employment and Support Allowance (ESA) is for people who have a health condition or disability that makes it difficult or impossible to work. People can qualify if they have paid enough National Insurance contributions or if they are on a low income. The amount people get depends on an assessment of their future work prospects.

The course will cover:

  • basic conditions of entitlement to both forms of ESA;
  • the Work Capability Assessment;
  • how to challenge decisions.

Course Aims & Objectives

The course will give participants the knowledge and confidence to:

  • identify who is entitled to ESA
  • assist people to claim ESA
  • help people challenge the decision if their claim is turned down or their benefit is reduced.

About Your Tutor

Vincent Willson has worked for the Citizens Advice service in Devon since 1985.  As an experienced trainer, he has provided benefits training for many years to voluntary and statutory sector staff, covering all aspects of the benefits system from introductory courses to Tribunal Representation.  He has been a benefits caseworker throughout his working life, having taken cases up to the Upper Tribunal level.  He continues to work as a benefits caseworker, providing advice and assistance to families with children with disabilities and to young people with disabilities.  He also provides benefits advice as part of the Devon Advice Service for Working Age Carers and is the Chief Officer at Citizens Advice Teignbridge. 

Special requirements

Please let Support Services know if there is anything that would affect your learning and if there is anything we can do to enable you to fully participate in our courses and we will do our best to accommodate you.

Call Support Services on 01392 248919 or email info@devoncommunities.org.uk 

Cancellation Policy

In the event that this course does not reach the minimum required number to proceed we will contact you and offer a credit against the next available course, the option to book an alternative course or a refund.

By proceeding with this booking you are agreeing to this cancellation policy.

Two ways to book

1. PAY ONLINE BY DEBIT or CREDIT CARD

i) Complete the booking form and email it to info@devoncommunities.org.uk. Download your booking form here 

ii) Book and pay for your course by selecting your ticket(s) below and following the online booking process.

2. PAY BY INVOICE

i) Complete the booking form and email it to info@devoncommunities.org.uk. Download the booking form here 

ii) Your order will be acknowledged and your place will be confirmed once payment has been received. 

For any enquiries regarding booking and payment please contact our Training Administrator on 01392 248919 

Become a member of Devon Communities Together to take advantage of our heavily discounted training rates and click here for other benefits. 

Book a place

Ticket Quantity Price

DCT Members, Devon Citizens Advice Staff & Volunteers

Decrease Increase £50.00

Voluntary/Community Organisations & Town/Parish Councils

Decrease Increase £70.00

Statutory & Private Sector Organisations, including Principal Local Authorities

Decrease Increase £95.00