Universal Credit - Fully booked new date now available on 14/09/18

Warning message

This course has now taken place. To see all our current training and learning opportunities, visit www.devoncommunities.org.uk/courses or contact info@devoncommunities.org.uk to discuss bespoke training arrangements for your organisation.
Course Category: Health and Wellbeing, Benefits and Money Advice

Is it actually Universal?  No. When is it coming in?  Depends where you live. How many people will be affected? About 7 to 12 million.  Come and find out more, so that you can support people to negotiate the changes and make sure they get what they’re entitled to. 

Universal Credit (UC) is in the process of being rolled out in Devon this year. It will replace six separate benefits with one single monthly payment and will affect thousands of people on a low income, whether unemployed or in work, including more than a quarter of all families.

This course is for all organisations that want a better understanding of the impact of the roll out of UC in Devon and recent changes.  It will help participants identify ways of supporting people who need to claim the new benefit.

IF YOU WOULD LIKE TO COMMISSION THIS AS AN IN-HOUSE COURSE TAILORED TO YOUR ORGANISATIONAL NEEDS PLEASE CONTACT INFO@DEVONCOMMUNITIES.ORG.UK

Aims and Objectives

The course will enable participants to:

  • understand the key features of UC;
  • understand the arrangements for transfer to UC within Devon;
  • identify potential entitlement, for clients in a range of circumstances;
  • understand the process for claiming and being paid UC ;
  • use a client centred approach to explore the issues and options for a client;
  • identify people who will be vulnerable and will need additional support.

About your tutor

Vincent has worked for the Citizens Advice service in Devon since 1985.  As an experienced trainer, he has provided benefits training for many years to voluntary and statutory sector staff, covering all aspects of the benefits system from introductory courses to Tribunal Representation.  He has been a benefits caseworker throughout his working life, having taken cases up to the Upper Tribunal level.  He continues to work as a benefits caseworker, providing advice and assistance to families with children with disabilities and to young people with disabilities.  He also provides benefits advice as part of the Devon Advice Service for Working Age Carers and is the Chief Officer at Citizens Advice Teignbridge.

Special requirements

Please let Support Services know if there is anything that would affect your learning and if there is anything we can do to enable you to fully participate in our courses and we will do our best to accommodate you.

Call Support Services on 01392 248919 or email info@devoncommunities.org.uk