When an emergency happens and you begin to activate your plans, command, control, coordination and communications are essential for an effective response. 

There are some key things you can do to help this process run smoothly, as listed in our Community Emergency Plan Guidance. For example, in an incident, you will need to maintain regular contact with the Emergency Services, so that what you do supports and complements their actions. 

You can find Emergency Action Checklist, logging sheets and a Situation Report template in the Community Emergency Plan Template, so that you’re prepared.

As flood warden co-ordinators, we receive text alerts when the alarm is triggered by heavy rain. We can then respond by helping vulnerable residents at risk of flooding, by checking that all the drain covers are clear of litter and by placing sandbags strategically around drains to divert the flow to other drains which are more able to cope. Once the alarm sounds, we know that we have to move quickly and we do!”

Feniton Flood Group

Flood Resilience Community Pathfinder Project for Devon, Mid Devon Gazette



Getting together and organising the work
Knowing the unknowns
Identifying skills and resources
Legal Health Check
Organising key facilities
Keeping in touch
Activating your emergency plan
Taking control
Testing your plan