*Please note, there is a 10% early bird discount available if you book at least 4 weeks before the course date. The discount will be shown automatically at the Eventbrite checkout. The cost indicated includes the Eventbrite booking fee.
Helping older people claim the support they deserve
Aim:
To enable participants to use a basic process to help ensure that older people are able to secure their legal entitlement to benefits.
Overview:
Many older people miss out on vital benefits, not because they’re not entitled, but because they don’t know how to claim, or they assume they won’t qualify. In some cases, the amounts missed out on can be significant – enough to make a real difference to daily life, especially during the ongoing cost-of-living crisis.
This course gives you the knowledge and confidence to check older people’s potential entitlements, support them to claim, and ensure they’re not struggling unnecessarily.
You will learn how to:
- Identify who may be eligible for Attendance Allowance, Pension Credit, and other benefits
- Understand the basics of means-testing and how disability-related benefits can increase entitlement
- Use resources to check eligibility and make effective referrals
- Recognise barriers older people may face, such as digital exclusion, and how to work around them
Who should attend?
Perfect for anyone supporting older members of the community – from carers, community group members, and voluntary organisations to housing providers, local authorities, and health-based roles such as social prescribers.
About your tutor:
Vincent Wilson - Vincent has worked for the Citizens Advice service in Devon since 1985. As an experienced trainer, he has provided benefits training for many years to voluntary and statutory sector staff, covering all aspects of the benefits system from introductory courses to Tribunal Representation. He has been a benefits caseworker for most of his working life, having taken cases to the Upper Tribunal level. He has been involved with national Health Education England in the design of an e-learning module on social welfare legal support and money guidance for social prescribers and has provided training locally on the financial support available to people worst affected by the rise in the cost of living. He is Chief Officer at Citizens Advice Teignbridge.
