This half day session, delivered by Helen Smith from Living Options, is designed to assist service providers to gain an understanding of the impact inaccessible information and environments have on people across the range of disability.
The session includes practical fun exercises, small group / open group discussion and ample opportunity to share knowledge, experiences and ask questions in a relaxed informal atmosphere to aid the learning and ensure delegates enjoy the training experience. In addition, the course also provides low cost / no cost tips and solutions that meet the reasonable adjustments recommendations in the Equality Act 2010.
- To generally raise disability awareness
- To demonstrate best practice communication
- To offer tips and examples of how to offer an inclusive service
- To highlight gaps in individuals knowledge and fill them
- To assist the service to meet Equality Act reasonable adjustments
- Have gained many tips on how to better communicate face to face with disabled people
- Have experienced some of the different ways people with disability access information
- Have greater understanding of how bad practice can impact on individuals management of their disability
- Have at least 3 examples of how attitude and inaccessible environments can exclude people with disabilities and their solutions
- Have highlighted gaps in knowledge and addressed issues and concerns
- Each delegate will receive an attendance certificate and useful take-away resource pack of best practice guidance, tips and information for reference
About your tutor
Helen Smith is an accredited trainer with more than 15 years experience of designing and delivering disability equality related training sessions across all three sectors.
She has also worked with and for people with disabilities during that period and gained a great understanding of the barriers and issues people face across the range of disability.
In addition, Helen herself has an acquired disability and can therefore not only share her lived experience of disability but can empathise with non-disabled people’s concerns and issues.
Her training style is to provide fun practical-exercise based learning in a relaxed environment.
Please let Support Services know if there is anything that would affect your learning and if there is anything we can do to enable you to fully participate in our courses and we will do our best to accommodate you.
Call Support Services on 01392 248919 or email email@example.com