Citizens Advice Devon: Benefits Overview

Course Category: Benefits and Money Advice

Please note, this is an online course which will be held using Zoom software. 


  • £65.27*: Members of Devon Communities Together
  • £86.83*: Charities, Community Groups or Parish and Town Councils that are not members of Devon Community Together
  • £119.17*: Private Sector organisations and Statutory Local Authorities

*The discounted membership price on many of our training courses is one of a number of benefits provided to members of Devon Communities Together and is available to new and existing members. With annual membership starting from just £24 for individuals and small organisations, up to £50 for larger organisations, taking out a membership can be a great way to save money on your training needs. To find out more and join DCT today, call 01392 248919 or visit our membership page


Please note: this is a two-part course, on 5th and 8th February, from 10am-1pm on each day. The price includes both parts.

Don’t know your Universal Credit from your Pension Credit? Confused about what who gets PIP and who gets Attendance Allowance? This course can help you pick your way through the minefield and help you support others to do the same.

This course is for people with little knowledge of the benefits system and those who need refresher training. It provides an overview of the current benefits and tax credits system and the way it is changing, including the introduction of Universal Credit.


By the end of the course you will have a better understanding of:

• the financial help that is currently available to people in a wide range of circumstances;

• the impact of recent and future changes to the system which will have a significant impact on all benefit claimants.


Vincent has worked for the Citizens Advice service in Devon since 1985. As an experienced trainer, he has provided benefits training for many years to voluntary and statutory sector staff, covering all aspects of the benefits system from introductory courses to Tribunal Representation. He has been a benefits caseworker for most of his working life, having taken cases to the Upper Tribunal level. He has been providing benefits training for Citizens Advice Devon since 2017. He is the Chief Officer at Citizens Advice Teignbridge.

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